Terms and Conditions

Effective Date: March 23, 2026

Company Information and Certifications

Trove Health, Inc. is a Delaware corporation. The company maintains HIPAA compliance, SOC 2 certification, and HITRUST e1 certification. For inquiries, contact us at +1 (415) 800-4442 or support@trovehealth.io.

Eligibility

Users must be at least 18 years of age and legally capable of forming binding contracts. Representatives of entities must be duly authorized to accept these terms on behalf of their organization.

Use of Services

Services are restricted to lawful purposes only. Users are prohibited from breaching any applicable laws, regulations, or third-party rights through the use of our services.

Intellectual Property

All website content — including text, graphics, logos, and software — is the property of Trove Health or its licensors. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

Privacy and Data Protection

We are committed to safeguarding your data in accordance with HIPAA, SOC 2, and HITRUST e1 standards. Please refer to our Privacy and Security Notice for detailed information about how we collect, use, and protect your data.

Third-Party Links

Our website may contain links to third-party websites. Trove Health disclaims all responsibility for the content, privacy practices, or accuracy of any third-party websites or services.

Disclaimer of Warranties

All services are provided on an "as is" and "as available" basis. Trove Health expressly disclaims all warranties, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

In no event shall Trove Health be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of, or inability to use, the services.

Indemnification

You agree to indemnify, defend, and hold harmless Trove Health and its officers, directors, employees, and agents from and against any and all claims, losses, damages, liabilities, and expenses (including reasonable legal fees) arising from your misuse of the services or violation of these terms.

Changes to Terms

Trove Health reserves the right to modify these terms at any time. Changes are effective immediately upon posting to the website. Your continued use of the services after any changes constitutes acceptance of the new terms.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict-of-law provisions.

SMS Messaging Terms & Conditions

By opting in to SMS messaging, you consent to receiving service updates, notifications, and promotional offers via text message. Message and data rates may apply. Message frequency varies. You may opt out at any time by replying STOP to any message or by contacting us by phone.

Contact Information

For questions about these Terms and Conditions, please contact us: Trove Health, Inc. Phone: +1 (415) 800-4442 Email: support@trovehealth.io Website: https://www.trovehealth.io