Terms and Conditions
Welcome to TroveHealth.io, operated by Trove Health, Inc., a Delaware corporation (“Trove”, “we”, “our”, or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website (www.trovehealth.io), products, and services (collectively, the “Services”). By accessing or using any part of the Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.
1. Company Information and Certifications
Trove Health, Inc. is a Delaware corporation committed to high standards of data privacy and security. We are HIPAA-compliant, SOC 2 certified, and HITRUST e1 certified. For inquiries, contact us at:
Phone:
+1 (415) 800-4442Email:
support@trovehealth.io2. Eligibility
By using our Services, you confirm that you are at least 18 years of age and capable of forming a binding contract. If using the Services on behalf of an entity, you affirm that you are authorized to accept these Terms on its behalf.
3. Use of Services
You agree to use our Services only for lawful purposes. You may not use the Services in any way that breaches applicable laws or infringes on the rights of others.
4. Intellectual Property
All content on TroveHealth.io, including but not limited to text, graphics, logos, and software, is the property of Trove or its licensors. Unauthorized use, reproduction, or distribution is strictly prohibited.
5. Privacy and Data Protection
We are committed to safeguarding your data in accordance with HIPAA, SOC 2, and HITRUST e1 standards. Please refer to our Privacy Policy for detailed information on how we handle your personal and health data.
6. Third-Party Links
Our Services may contain links to third-party websites. Trove is not responsible for the content, privacy practices, or accuracy of any third-party sites.
7. Disclaimer of Warranties
Our Services are provided 'as is' and 'as available.' We disclaim all warranties, express or implied, including but not limited to merchantability and fitness for a particular purpose.
8. Limitation of Liability
To the maximum extent permitted by law, Trove shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our Services.
To the maximum extent permitted by law, Trove shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our Services.
9. Indemnification
You agree to indemnify and hold harmless Trove and its affiliates from any claims, losses, or damages, including legal fees, arising from your use of the Services or your violation of these Terms.
10. Changes to Terms
We reserve the right to update these Terms at any time. Changes will be posted to this page and become effective immediately. Continued use of the Services indicates acceptance of the updated Terms.
11. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the State of Delaware, without regard to its conflict of law rules.
12. SMS Messaging Terms & Conditions
By opting in to receive SMS messages from Trove, you agree to receive text messages regarding updates, offers, and information related to our Services. Message and data rates may apply. Message frequency may vary. You can opt-out at any time by replying STOP to any message or contacting us at
+1 (415) 800-4442. For help, reply HELP or contact our support team.
We will never share your mobile number or personal information with third parties for marketing purposes without your explicit consent. All personal data is handled in accordance with our Privacy Policy.
13. Contact Information